Protecting your private information is our priority. This Statement of Privacy applies to
www.totalcontractorsolutions.com and Total Contractor Solutions LLC and governs data collection and usage. For
the purposes of this Privacy Policy, unless otherwise noted, all references to Total Contractor Solutions LLC
include www.totalcontractorsolutions.com and TCS. The TCS website is a Permitting service provided for
the contractor’s sites. By using the TCS website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered, TCS may collect personally identifiable
information, such as your:

– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number

If you purchase TCS's products and services, we collect billing and credit card information. This information is used
to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be
required to provide certain personal information to us when you elect to use certain products or services. These
may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our
partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products and services. To
wit, we will use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal information in the
future.

Use of your Personal Information
TCS collects and uses your personal information to operate and deliver the services you have requested.

TCS may also use your personally identifiable information to inform you of other products or services available from
TCS and its affiliates.

Sharing Information with Third Parties
TCS does not sell, rent or lease its customer lists to third parties.

TCS may share data with trusted partners to help perform statistical analysis, send you email or postal mail,
provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal
information except to provide these services to TCS, and they are required to maintain the confidentiality of your
information.

TCS may disclose your personal information, without notice, if required to do so by law or in the good faith belief
that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TCS or
the site; (b) protect and defend the rights or property of TCS; and/or (c) act under exigent circumstances to protect
the personal safety of users of TCS, or the public.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by TCS. This information
can include: your IP address, browser type, domain names, access times and referring website addresses. This
information is used for the operation of the service, to maintain quality of the service, and to provide general
statistics regarding use of the TCS website.

Security of your Personal Information
TCS secures your personal information from unauthorized access, use, or disclosure. TCS uses the following
methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through
the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your
personal information. Unfortunately, no data transmission over the Internet or any wireless network can be
guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge
that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b)
security, integrity, and privacy of any and all information and data exchanged between you and us through this Site
cannot be guaranteed.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary
to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written
warranty or product recall conducted in accordance with federal law, provide a good or service requested by
you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise
perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute
those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or
exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that
adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to
render impossible or seriously impair the achievement of such research, provided we have obtained your
informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship
with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in
which you provided the information.

Children Under Thirteen
TCS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are
under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, TCS may contact you via email for the purpose of providing announcements, promotional offers,
alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may
receive a notification when you open an email from TCS or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from TCS, you may opt out
of such communications by Clicking "Unsubscrible".

Changes to this Statement
TCS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes
in the way we treat personal information by sending a notice to the primary email address specified in your
account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued

use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of
the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
TCS welcomes your questions or comments regarding this Statement of Privacy. If you believe that TCS has not
adhered to this Statement, please contact TCS at:

Total Contractor Solutions LLC
3130 N Pine Island Road
Sunrise, Florida 33351

Email Address:
sales@totalcontractorsolutions.com

Telephone number:
407-553-8500

Effective as of November 14, 2022